Privacy Policy

1.1 365beat collects personal data that is necessary to provide our gaming services, comply with legal obligations, and maintain the security and integrity of the platform. The categories of personal data we collect include:

1.2 365beat does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by applicable law (for example, in the context of responsible gaming assessments).

1.3 You are not required to provide all categories of personal data to use the 365beat platform, but failure to provide certain mandatory information (such as identity and contact data) may prevent us from creating or maintaining your account.

2.1 365beat collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions;
• Automated technologies: Data collected automatically when you use the platform, including cookies, web beacons, server logs, and similar tracking technologies;
• Third-party sources: Data received from identity verification providers, payment processors, fraud prevention services, and publicly available sources, used to verify your identity and comply with legal obligations;
• Referral programs: If you were referred to 365beat by another player, we may receive limited information about the referral from the referring player.

2.2 All data collection by 365beat is conducted on a lawful basis and in accordance with the principles of the Philippine Data Privacy Act of 2012.

3.1 365beat uses your personal data for the following purposes:

• To create, manage, and maintain your 365beat account;
• To verify your identity and age in compliance with Philippine gaming regulations (minimum age: 21 years);
• To process deposits, withdrawals, and other financial transactions;
• To provide customer support and respond to your inquiries;
• To send you important account notifications, security alerts, and service updates;
• To send you promotional communications about bonuses and offers, where you have consented to receive such communications;
• To monitor gaming activity for responsible gaming purposes and to identify players who may need support;
• To detect, investigate, and prevent fraud, money laundering, and other illegal activities;
• To comply with our legal and regulatory obligations under Philippine law, including PAGCOR requirements;
• To improve the 365beat platform, personalize your experience, and develop new features;
• To enforce our Terms & Conditions and other platform policies.

3.2 365beat will not use your personal data for any purpose that is incompatible with the purposes described in this Privacy Policy without first obtaining your consent or establishing another lawful basis for processing.

4.1 Under the Philippine Data Privacy Act of 2012, 365beat processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations under the Terms & Conditions you agreed to when registering your account, including account management, payment processing, and customer support;
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including KYC/AML requirements, PAGCOR regulatory obligations, and tax reporting;
• Legitimate interests: Processing necessary for 365beat's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your data protection rights;
• Consent: Processing based on your explicit consent, such as sending promotional communications. You may withdraw your consent at any time by contacting our support team or updating your account preferences.

5.1 365beat does not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your personal data with the following categories of recipients only where necessary and on a lawful basis:

• Payment processors: GCash, Maya, and banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process your deposits and withdrawals;
• Identity verification providers: Third-party KYC and AML compliance services used to verify your identity and comply with Philippine regulatory requirements;
• IT and platform service providers: Cloud hosting, cybersecurity, and technical infrastructure providers who process data on our behalf under strict data processing agreements;
• Regulatory and law enforcement authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other Philippine government bodies where required by law or court order;
• Professional advisors: Legal counsel, auditors, and accountants where necessary for the operation of our business;
• Business successors: In the event of a merger, acquisition, or sale of 365beat's business assets, your data may be transferred to the successor entity, subject to the same privacy protections.

5.2 All third parties with whom 365beat shares personal data are required to handle that data in accordance with applicable Philippine data protection law and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

5.3 Where personal data is transferred outside the Philippines, 365beat ensures that appropriate safeguards are in place to protect your data in accordance with the requirements of the Data Privacy Act of 2012.

6.1 365beat retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations.

6.2 The following general retention periods apply:

• Account data: Retained for the duration of your active account, plus a minimum of five (5) years following account closure, in compliance with AML and PAGCOR record-keeping requirements;
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations;
• KYC documentation: Retained for a minimum of five (5) years following the end of the business relationship;
• Support communications: Retained for up to three (3) years from the date of the communication, or longer if relevant to an ongoing dispute or legal matter;
• Technical and usage data: Retained for up to two (2) years from collection, unless required for longer for security or fraud investigation purposes.

6.3 When personal data is no longer required, 365beat will securely delete or anonymize it in accordance with our data disposal procedures.

7.1 The security measures implemented by 365beat include, but are not limited to:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Two-factor authentication (2FA) available for all player accounts;
• Strict access controls ensuring that only authorized personnel can access personal data, on a need-to-know basis;
• Regular security audits, penetration testing, and vulnerability assessments;
• Intrusion detection and prevention systems monitoring for suspicious activity 24/7;
• Secure, redundant data storage with regular backups;
• Staff training on data protection and information security best practices.

7.2 While 365beat takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying 365beat immediately if you suspect any unauthorized access to your account.

7.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 365beat will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012.

8.1 365beat uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and support security functions. A cookie is a small text file placed on your device when you visit a website.

8.2 The types of cookies used by 365beat include:

• Strictly necessary cookies: Essential for the platform to function correctly, including session management, login authentication, and security features. These cannot be disabled;
• Functional cookies: Remember your preferences and settings (such as language and display preferences) to provide a more personalized experience;
• Analytics cookies: Collect anonymized data about how players use the platform, helping us identify areas for improvement;
• Security cookies: Used to detect and prevent fraudulent activity, bot traffic, and other security threats.

8.3 You can control non-essential cookies through your browser settings. However, disabling certain cookies may affect the functionality of the 365beat platform. Strictly necessary and security cookies cannot be disabled as they are essential to the operation of the platform.

9.1 Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 365beat:

9.2 Right to be Informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfills that obligation.

9.3 Right to Access: You may request a copy of the personal data 365beat holds about you at any time. We will respond to verified access requests within thirty (30) days.

9.4 Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain information directly through your account settings.

9.5 Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. Note that we may be required to retain certain data for regulatory compliance purposes even after account closure.

9.6 Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to our ability to demonstrate compelling legitimate grounds.

9.7 Right to Lodge a Complaint: If you believe that 365beat has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

9.8 To exercise any of your data rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within the timeframes required by applicable law.

10.1 If 365beat discovers or is notified that personal data has been collected from an individual under the age of 21, we will immediately suspend the associated account, delete the personal data in question, and void any transactions made during the period of underage use.

10.2 Parents and guardians who believe that their child under the age of 21 has registered on the 365beat platform should contact our support team immediately at [email protected] so that we can take prompt action.

11.1 The 365beat platform may contain links to third-party websites or services. This Privacy Policy applies solely to the 365beat platform and does not cover the privacy practices of any third-party websites. 365beat is not responsible for the privacy practices or content of any third-party sites.

11.2 We encourage you to review the privacy policies of any third-party websites you visit through links on the 365beat platform before providing any personal information to those sites.

12.1 365beat reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

12.2 When material changes are made to this Privacy Policy, 365beat will notify registered players via email or an in-platform notification. Continued use of the 365beat platform following the publication of any amendments constitutes your acknowledgment of the revised Privacy Policy.

12.3 We encourage you to review this Privacy Policy periodically to stay informed about how 365beat protects your personal data.

13.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the way 365beat handles your personal data, please contact our Data Protection Officer: