Everything you need to know about playing on 365beat — from signing up and making deposits to withdrawals, bonuses, and responsible gaming. Can't find your answer? Our support team is here 24/7.
Welcome to the 365beat FAQ page. We've put together answers to the most common questions from our players across the Philippines — from Luzon to Visayas to Mindanao. Whether you're a first-time player from Davao or a regular from Makati, this page has you covered. Browse by category or use the search bar above to find what you need fast.
New to 365beat? Learn how to register, verify your account, and make your first deposit in minutes.
Everything about GCash, Maya, bank transfers, deposit limits, and how fast you can expect your winnings.
Understand welcome bonuses, reload offers, wagering requirements, and how to claim your rewards on 365beat.
Learn about our game library — slots, live casino, bingo, and more — and how we ensure fair play for every player.
Tips on keeping your 365beat account safe, enabling two-factor authentication, and what to do if you're locked out.
Information about deposit limits, self-exclusion, cool-off periods, and how 365beat supports player wellbeing.
Creating a 365beat account is quick and straightforward. Head to the 365beat Login page via the navigation menu and click the registration option. You'll need to provide:
After submitting your details, you'll receive a verification email. Click the link to activate your account. You'll then be prompted to complete KYC (Know Your Customer) verification before making your first deposit.
The minimum age to register and play on 365beat is 21 years old. This is a strict legal requirement under Philippine law and PAGCOR regulations. We verify the age of all players during the KYC process, and any account found to belong to someone under 21 will be immediately suspended. We take this seriously — no exceptions.
Yes. 365beat operates in accordance with Philippine gaming regulations under the oversight of PAGCOR (Philippine Amusement and Gaming Corporation), the government body responsible for regulating online gaming in the Philippines. We comply with all applicable laws, including anti-money laundering (AML) requirements and responsible gaming standards set by PAGCOR.
No. Each player is permitted to hold only one active account on 365beat. Creating multiple accounts is a violation of our Terms & Conditions and may result in the suspension of all associated accounts and the forfeiture of any bonuses or winnings. If you've forgotten your login details, use the password reset function or contact our support team.
Yes. KYC (Know Your Customer) verification is required before you can make deposits or withdrawals. You'll need to submit:
Verification is usually completed within 24 hours. Once approved, your account is fully unlocked for all features on 365beat.
Go to the 365beat Login page and click "Forgot Password". Enter the email address linked to your account and we'll send you a password reset link. The link expires after 30 minutes for security. If you don't receive the email, check your spam folder or contact our support team.
Log in to your 365beat account and go to Account Settings → Personal Details. Some fields (like your full name and date of birth) are locked after KYC verification to prevent fraud. If you need to update locked fields due to a legal name change or error, contact our support team with supporting documentation.
You can request account closure by contacting our support team via live chat or email at [email protected]. Before closing, make sure to withdraw any remaining balance. Note that if you're closing your account due to gambling concerns, we recommend using our self-exclusion tool instead — it provides stronger protections and prevents re-registration.
365beat accepts the following payment methods for deposits:
All transactions are in Philippine Peso (₱). We do not accept credit cards for gambling deposits, in line with Philippine regulations.
GCash and Maya deposits are typically instant — your balance updates within seconds. Bank transfers may take 15 minutes to 2 hours depending on your bank's processing time. If your deposit hasn't reflected after 2 hours, contact our support team with your transaction reference number.
Yes. The minimum deposit on 365beat is ₱100 for e-wallet methods (GCash, Maya) and ₱500 for bank transfers. There is no maximum deposit limit for standard accounts, though higher deposits may trigger additional verification steps as part of our AML compliance procedures.
Log in to your 365beat account and go to Wallet → Withdraw. Select your preferred withdrawal method, enter the amount, and confirm. Withdrawals are processed to the same payment method used for your most recent deposit (for security purposes). Make sure your KYC verification is complete before requesting a withdrawal.
Withdrawal processing times on 365beat:
Withdrawals submitted on weekends or Philippine public holidays may take slightly longer. Our finance team processes withdrawal requests daily, including weekends.
The minimum withdrawal amount on 365beat is ₱200. There is no withdrawal fee charged by 365beat, though your bank or e-wallet provider may apply their own transaction fees. We recommend checking with your provider for their current fee schedule.
365beat offers a welcome bonus for new players upon their first deposit. The specific bonus amount and terms are displayed on the promotions page at the time of registration. Welcome bonuses are subject to wagering requirements — meaning you need to wager the bonus amount a certain number of times before it can be withdrawn as cash.
A wagering requirement (also called a playthrough requirement) means you need to bet a certain multiple of your bonus amount before you can withdraw bonus-derived winnings. For example, a ₱500 bonus with a 20x wagering requirement means you need to place ₱10,000 in total bets before the bonus converts to withdrawable cash. Different games may contribute differently to wagering requirements — slots typically contribute 100%, while table games may contribute less.
Yes. If you prefer to play without bonus funds and their associated wagering requirements, you can opt out of bonuses in your Account Settings → Bonus Preferences. Some players prefer this for simpler, straightforward play. Note that once you opt out, you may not be able to reclaim a bonus offer that has already expired.
365beat offers a wide variety of games including:
Our game library is regularly updated with new titles and seasonal promotions.
Yes. All games on 365beat use certified Random Number Generator (RNG) technology, which ensures that every spin, card draw, and game outcome is completely random and independent of previous results. Our game providers are regularly audited by independent testing agencies to verify fairness and RTP (Return to Player) accuracy. Live casino games use physical equipment (cards, roulette wheels) operated by trained dealers, streamed in real time.
Absolutely. 365beat is fully optimized for mobile play. The platform works seamlessly on Android and iOS devices through your mobile browser — no app download required. Simply visit 365beat.club on your phone's browser and log in to access the full game library, make deposits, and manage your account on the go.
365beat uses industry-standard SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and our servers. Your personal and financial information is stored securely and never sold to third parties. For full details on how we collect, use, and protect your data, please review our Privacy Policy.
If you suspect your account has been accessed without your permission, take these steps immediately:
Our security team will investigate and take appropriate action. We recommend using a strong, unique password for your 365beat account and enabling two-factor authentication (2FA) for added protection.
⚠️ Gambling is addictive. Know when to stop.
365beat is committed to promoting safe and responsible gaming for all Filipino players. The tools below are available free of charge to every registered player.
Log in and go to Account Settings → Responsible Gaming → Deposit Limits. You can set daily, weekly, or monthly deposit caps. Reducing a limit takes effect immediately. Increasing a limit requires a mandatory 7-day waiting period — this is intentional, to give you time to reconsider. For more details, visit our Responsible Gaming page.
Self-exclusion lets you suspend your account for a set period — 6 months, 1 year, 3 years, or permanently. Once activated, you cannot log in, deposit, or place bets. The exclusion takes effect immediately. Permanent self-exclusion is irreversible. To activate, go to Account Settings → Responsible Gaming → Self-Exclusion, or contact our support team for immediate assistance.
If you or someone you know is struggling with gambling, please reach out for help. 365beat's support team is available 24/7 via live chat and can connect you with professional resources. You can also contact our responsible gaming team directly at [email protected]. Professional counseling services are available across the Philippines, including in Manila, Cebu, and Davao. Visit our Responsible Gaming page for more information and resources.
365beat works on all modern browsers including Chrome, Firefox, Safari, and Edge. We support desktop (Windows, macOS) and mobile devices (Android, iOS). For the best experience, we recommend using the latest version of Chrome or Safari. Make sure JavaScript is enabled in your browser settings.
If a game disconnects mid-round, our system automatically records the state of the game at the point of disconnection. When you reconnect and reopen the game, it will resume from where it left off, or the round will be resolved based on the game's outcome at the time of disconnection. If you believe a disconnection resulted in an incorrect outcome, contact our support team with the game name, date, time, and approximate bet amount — we'll investigate and resolve it promptly.
Balance discrepancies can occur due to pending bonus wagering requirements, a deposit that hasn't fully processed yet, or a withdrawal that's been initiated but not yet completed. Try refreshing your browser or logging out and back in. If the discrepancy persists, contact our support team with details of the transactions in question and we'll investigate within 24 hours.
Can't find the answer you're looking for? Our 365beat support team is available around the clock to help you with any question — big or small.
Chat with a real support agent instantly. Available 24/7, including weekends and Philippine public holidays.
Send us a message at [email protected]. We respond within 24 hours.
Browse our full library of guides and tutorials covering every feature of the 365beat platform.
Now that you've got the answers, it's time to experience 365beat for yourself. Join thousands of Filipino players enjoying slots, live casino, bingo, and more.
🔞 For players aged 21 and above only. ⚠️ Gambling is addictive. Know when to stop.